Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Identify and prepare equipment and supplies.

1.1 Identify required equipment and supplies from tour documentation and liaison with colleagues.

1.2 Select and check equipment and supplies against requirements.

1.3 Use resources in ways that minimise potential for waste and maximise organisational profitability.

1.4 Conduct safety checks according to organisational procedures and statutory requirements.

1.5 Identify, report and rectify shortfalls and problems.

2. Load equipment and supplies.

2.1 Load equipment and supplies using safe manual handling techniques.

2.2 Take account of terrain to be covered and access requirements during tour.

2.3 Identify hazardous items and load to minimise risks.

2.4 Inspect load prior to departure.

3. Complete documentation.

3.1 Complete pre-departure documentation according to organisational and statutory requirements.

3.2 Report identified problems and suggest improvements.

Required skills

communication skills to liaise with colleagues on operational requirements

critical thinking skills to evaluate ways of minimising waste and maximising profitability

literacy skills to:

read and interpret tour documentation

complete predeparture documents

numeracy skills to calculate and load correct quantities

planning and organising skills to follow a logical selection, loading and checking process

problem-solving skills to pro-actively identify and respond to discrepancies with equipment and supplies.

Required knowledge

features and inclusions of tour documentation in the relevant industry context

equipment and supplies required for tours being operated

ways in which effective management of equipment and supplies can improve profitability

ways of minimising waste with equipment and supplies

loading techniques appropriate to workplace and form of transportation

manual handling techniques, including specific requirements for hazardous items

legal obligations of tour operators in relation to equipment and supplies, including those relating to:

maintenance

licensing or accreditation.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

check and load equipment and supplies for multiple tours according to operational documentation

complete loading and predeparture checks within typical workplace time constraints

demonstrate knowledge of safety requirements for handling and loading of equipment and supplies, including hazardous items.

Context of and specific resources for assessment

Assessment must ensure use of:

a real or simulated venue, such as an operational depot where predeparture checks and loading take place

supplies and equipment used in the operation of a tour in the relevant context

commercially-realistic ratios of operational staff to equipment and supplies

tour documentation.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the individual loading equipment and supplies and conducting predeparture checks

review of loading and checking plans, notes or operational checklists prepared by the individual

written or oral questioning to assess knowledge of work health and safety issues, legislative requirements and tour documentation relating to loading and checking equipment and supplies

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

SITTTOP302 Provide outdoor catering

SITTTOP402 Set up and operate a camp site

SITTTOP403 Operate tours in a remote area.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Equipment and supplies may include:

equipment:

camping

catering

commercial cargo

communication

educational

maintenance

protective clothing

recreational

supplies:

food and beverage

fuel

medication and first aid kit

water.

Tour documentation may include:

catering

equipment and supplies

tour details:

itineraries

passenger information

rooming lists.

Manual handling techniques may involve:

lifting

seeking assistance from others

shifting

using equipment to assist lifting or shifting.

Hazardous items may include:

aerosols

gas containers

glass containers

medication

petrol, fuel or inflammable materials

sharp items.

Predeparture documentation may include:

completed checklists

fault reports

supply lists.